Payment Policy:

We support the following payment options at shop.mothersrecipe.com

1. Credit Card

2. Debit Card

3. Net banking

3. Cash On Delivery

 

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out.

If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at consumercare@dblfood.com

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc.  Kindly also check if your Internet connection has been disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on consumercare@dblfood.com with your order number for any clarification.

Cash On Delivery:

Cash on Delivery is free for all the orders above Rs. 750/-. All orders placed via COD will be verified electronically or telephonically before the dispatch takes place. Only Cash payment is accepted for COD orders. Payment through cheque, demand draft or credit card, etc. will not be accepted at all.

However, if you order amount is more than Rs 500 and less than Rs 750, you can also avail Cash on Delivery with minimal charge of Rs 50.